Safety and Security

Staying safe

We want you to have the best time at live events with new people and your safety is very important to us. Just like when you're using other social media, there are a few things to bear in mind;

Personal information: You are in control of your Takemyspare experience at all times. Be careful about sharing personal information, such as your full name, phone number, email and address. Protect your identity until you are comfortable enough with someone to share it. Takemyspare will never send you an email asking for your username and password information. Any such communication should be reported immediately.

Financial Information: Ignore requests to pay for tickets in cash at the event – even if the person claims it to be in an emergency – and report it to us immediately. Never give out financial information such as your credit card number or bank information. Our platform is secure and we hold funds until 24hours after the event to help solve any disputes.

Spam/Scammers: Keep an eye out for anyone who might look suspicious. Things to look out for are someone who a) sends you messages containing links to third-party websites b) asks to talk or chat outside of Takemyspare c) asks you to send money outside of Takemyspare d) vanishes mysteriously then reappears under a different name e) asks for your address under the guise of sending a gift. Any such communication should be reported immediately to us.

Meeting other users

The first meeting can be the most exciting bit, but take precautions and stay safe:

Get to know the other person online before meeting offline – whilst we hope honest and good people join Takemyspare, we cannot police everyone and we don't conduct criminal background checks on our users, so it’s up to you to do your own research and remain cautious.

Meet directly outside the entrance to the venue – this is generally a populated, public area and serves as a good meeting point. Never meet in a private or remote location and never at your home.

Control your own transport – Having your own transport is important. Even if the person you're meeting volunteers to pick you up, do not get into a vehicle with someone you don’t know and trust, especially if it’s the first meeting.

Tell a friend or family member of your plan - tell them who you are meeting, where you are going and when you will return. Bring your phone with you.